Delivery and Returns

I aim to dispatch orders within 2 working days.

Delivery prices are set at a flat rate depending on their location, see below.

Multiple items sent to the same address will only incur one combined postal charge. *

* Multiple items on the same order with requests to send to more than one address will incur additional postage charges. Please contact me before placing your order.

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U.K Delivery – £1.75

Your order will be sent using Royal Mail First Class postage.

Delivery times should be 1-3 working days, although I cannot be responsible for any delays caused by the carrier. Please notify me if your parcel has not arrived by 10 working days after due date, as this is when the parcel will be considered officially ‘lost’ by Royal Mail.

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Europe – £3.25

Your orders will be sent using Royal Mail International Standard.

Delivery times should be between 3-5 working days depending on your location, although I cannot be responsible for any delays caused by the carrier. Please notify me if your parcel has not arrived by 20 working days after due date, as this is when the parcel will be considered officially ‘lost’ by Royal Mail .

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Rest of the world – £4.25

Your orders will be sent using Royal Mail International Standard.

Delivery times should be between 5-7 working days depending on your location, although I cannot be responsible for any delays caused by the carrier. Please notify me if your parcel has not arrived by 25 working days after due date, as this is when the parcel will be considered officially ‘lost’ by Royal Mail.

Customs charges can sometimes be applied. I am not responsible for these fees, or any delays that may occur as a result of them. Items will not be marked as ‘gift’ on customs forms.

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Packaging

Your jewellery is packaged in a sturdy cardboard gift box inside a padded jiffy bag.

If you order more than one item, they will be sent to you as a single package.

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Returns

Please contact me if you have any problems at all with your order.